WHAT OUR CUSTOMERS THINK ABOUT OUR SERVICE
Karen M2025-03-09Verified Excellent way to see the highlights! We really enjoyed our tour with Estaban as our guide and Boris handling the driving duties. The communication with Jonathon prior to the tour was appreciated. Estaban took us to several of the key areas within Santiago. Note that this tour does involve a bit of walking on uneven surfaces. Loved getting to sample the completos (it's the Chilean version of a hot dog). I would definitely recommend this tour - especially if you are short on time. We did it as a quick half day before our cruise - and it was perfect! Thank you Estaban, Boris, and Jonathon! bykeith2025-03-08Verified A high class, personalized amazing vacation we will never forget! We have had an exceptional experience visiting Chile with Esteban, Daniel, and Marco from Servitour. It was our first time in Chile, and we didn't know the best placesto go, so we gave Daniel some broad guidelines: Meet real Chilean people, not just visit monuments and museums, see how things are made, gourmet food, wine, food markets and music. After discussing our interests, Daniel recommended us to include the central Maule region. He was very enthusiastic about it and wanted us to discover it. We had never heard of the Maule region of Chile, but we were not disappointed! Our preconceptions of Chile included mainly the Andes mountains, the desert and flamingoes on the salt flats. With these guidelines in mind, Servitour arranged some very special encounters just for us: One memorable one was visiting an amazing little goat farm that produces goat cheese and incredible dulce de leche. The farm owners were so welcoming and offered us a tour of the facility and a tasting of their products. Servitour also organized a lunchtime visit in a tiny village to a bed and breakfast hosted by a world-famous classical guitarist. His partner personally prepared for us a sumptuous vegetarian lunch with all-local ingredients and made us feel like part of the family, we even played music with him, what a treat… Servitour also took us through several vineyards in Maule, as far as the eye can see, in the valleys and on the hillsides, small and large. We were amazed by the richness of the agriculture and wine culture in Maule: so many local fruits and vegetables but also New World exotic varieties. Servitour made it so easy to get around. Our vehicle was super clean and comfortable, our driver Marco was an excellent driver, very safe and friendly, always on-time. They also provided us a mobile Wi-Fi router which came in very handy in the trip. We made frequent relief stops at clean, modern roadside facilities. Our guide Esteban was just amazing! His English was excellent, and he was very knowledgeable of Chile: he gave us lots of interesting background on the country, the culture, the history and around all our destinations. They always fixed us up with local street food and unique lunch spots off the beaten path. Esteban and Marco always gave us plenty of time to ourselves but were always there when we needed them. They even went out of their way to find the perfect souvenir that I had shown interest in! Such a personal touch, they always anticipated our every needs. Esteban even helped us discover Chilean music as we were driving between destinations. It was really hard to say goodbye! as we had bonded so well with Esteban and Marco and they had totally spoiled us all along the way. They made our entire experience totally amazing: continuously surprising us with last minute attention and extras all along the trip, selecting the most interesting accommodations and restaurants we would have never found on our own! After the seven days we had to say goodbye to Servitour to continue our adventure on our own. We took a few days driving in the islands with a rental car and flying to the North. Even though our relationship with Servitour was officially ended, Daniel continued to be our guardian angel to help us with some problems we encountered with a local tour operator so we wouldn't miss out on the desert experience. He even negotiated a partial refund of a tour we had booked on our own and that was cancelled for bad weather. We actually regret not having used Servitour for our entire 17 days stay! We are so impressed with the team that we can't wait to return to Chile to discover the parts we weren't able to see this time. A high class, personalized vacation we will never forget! Glen N2025-03-08Verified My great city tour of Santiago Tour guide was very knowledgeable and friendly. He showed us everything that we needed to see. He gave us all the time we needed. He also paid for a gondola ride which was not included in our trip out of his own pocket. I feel that the company should reimburse him for that. Mary H2025-03-05Verified amazing day with Daniel that flew by! I had such a hard time researching what I thought was the “best” tour to take and am so glad I chose this one. This was such a lovely fun day! I had such a great time I phoned a family member right after to recap it. I felt we had appropriate amount of time in each location (this was my biggest concern when reading reviews about other similar tours) and it was so great to chat with Daniel- so warm and funny! Viña Del Mar on a Sunday was simply magical coastal vibes- everyone just out and about exercising and chilling! The lunch place they took us to in Valpo had stunning views and Valparaiso was so incredibly interesting.Great driving and the team throughout the say accommodating any request we had throughout the day flawlessly, but they’ve thought of virtually everything so I don’t think you’ll want for much. I will absolutely be recommending this tour to anyone heading to Chile- I hope to return. Queeny702025-02-20Verified Fantastic ! Beautiful place, with a very nice tour of the winery . The tasting room is amazing, and the restaurant is fantastic, with a great view of the wine yards . Jeffrey S2025-02-20Verified Great city tour. Had a great half day tour of Santiago, Chile. Our guide, Daniel, was incredibly knowledgeable about the city’s history. He spoke English perfectly and had a terrific sense of humor. Would highly recommend this tour. Ann W2025-02-08Verified Beautiful City with A Great Guide Esteban was a great guide He was very knowledgeable of the history of the city and included a wide variety of sites as well as local popular food and snacks. It was well paced with both riding and walking. He was very open to requests also. Elyssa L2025-02-05Verified Great tour! I went with a group of 4 other friends and we had a blast. The tour company was very communicative beforehand, asking for our preferences in order to personalize the tour. The ride was on time and our tour guide was very nice, knowledgable, and flexible with the itinerary. The winery we visited was beautiful and the lunch in Valparaiso was excellent! I would definitely recommend this tour. Robert L2025-01-30Verified Well spent time Esteban is awesome! He’s a great person to speak of what Santiago is all about. Well versed in the history, culture and important sights. Karen A2025-01-28Verified Fabulous day in Santiago de Chile! We had an excellent day with both people who accompanied us that day. Esteban gave us a lot of information and was very attentive to us the whole time. Marco an excellent driver who also gave us interesting information!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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